Delivery & Shipping
- How do I check stock availability?
- Do you deliver after work hours? Can you deliver on the weekend?
- Do I need to be home to receive my delivery?
- Will I receive tracking for my delivery?
- Can I change my order after it's been placed?
- I'm missing items from my order
- Can I collect my order?
- Making changes to a delivery
- What if I need assistance with my delivery?
- Do you offer contact-free delivery?
- How do I recycle the packaging?
- Why is Koala now charging for delivery to rural and regional areas?
- If I am paying for delivery, can I receive my product quicker?
- It is saying I am ‘regional’ but I consider myself ‘metro’, who dictates these categorisations?
- Can I pay more for express delivery?
- How will my item(s) be delivered?
- Do you deliver to my apartment door?
- How much does delivery cost?
- When will I receive my delivery? Can I select a specific day for delivery?