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Help Centre
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Koala Help Centre
Our Products
Our Products
Our Products
Are the colours online true to life?
Are Koala product covers removable?
Where can I try Koala products? Is your showroom open?
Where are your products made?
Where are Koala products designed?
Beds, Bedding & Mattresses
How do I return my pillow or linen?
How do I return my mattress or bed base?
When will I receive my pillow or linen?
When will I receive my bed base?
Sofas & Armchairs
How do I return my sofa, sofa bed or armchair?
When will I receive my sofa?
What to do if I find my sofa or armchair is pilling?
What is the recommended weight capacity for Sofas and Armchairs?
How do I protect and clean my sofa?
Desks, Tables & Chairs
What is the recommended weight capacity for Office and Dining Chairs?
Have the chairs been tested for VOC's (Volatile Organic Compounds)?
Storage & Organisation
Homewares
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