We’re stoked you found a Koala product to add to the family and know you're looking forward to receiving your order as soon as possible!
When's the earliest you can deliver my order?
The best way to have a look at delivery timeframes is by popping your postcode into the delivery checker on the product page. Not only does that take into account our stock levels, but it also looks at delivery estimates to your area to ensure that it gives you the most up-to-date timeframe available.
Can't find your product?
See a 404 page, or can't locate a page that you previously bookmarked? That ain't good! It is likely the product has since been phased out - if you only visited the page recently and are concerned there is an error, you can confirm by contacting us.
Are products available in alternative colours?
See a product you like and want to know if there are plans for availability in new / different colours? Interested to know if there will be more colours available or restocked in the coming year? Send us an email with feedback and we'll check in with our product design team.